POLICIES AND PROCEDURES
Twisters Gymnastics have a number of relevant policies and procedures available for parent information.
As affiliates with Gymnastics Victoria and Gymnastics Australia, our documents follow the policies and procedures that have been put in place by these organisations.
You can find some of these documents here. To view each policy, simply click on the icon.
Member Protection Policy
This policy outlines the general codes of ethics and behaviour that Twisters members need to abide by.
Child Safe Policy
This policy highlights everything that Twisters staff do to ensure that every child who attends our gym is safe and cared for.
Membership Cancellation
If you need to cancel your child's enrolment for any reason, please send through a 'Drop Request' via the portal or email us.
Northcote Fee Policy
For any questions that you may have about fees at Northcote, here is the place that you will find the answer.
Showgrounds Fee Policy
For any questions that you may have about fees at Showgrounds, here is the place that you will find the answer.
Torquay Fee Policy
For any questions that you may have about fees at Torquay, here is the place that you will find the answer.
Northcote Transport Policy
Parking at Northcote requires some guidelines due to limitations within the precinct. Please follow these guidelines.
Northcote Extreme Heat Policy
To understand the circumstances that would require Northcote's classes to be cancelled due to the heat, please read here.
Torquay Extreme Heat Policy
To understand the circumstances that would require Torquay's classes to be cancelled due to the heat, please read here.
